“Travelling is not an exclusively pleasant experience for everyone; often it causes stress since many people are nervous before a flight, particularly if it is in an unfamiliar airport. It is important for us to make sure that our passengers’ experience is as pleasant as possible, so we are always looking for solutions that would allow them to feel comfortable and at ease. This online map of the inside of Vilnius Airport will certainly help to prepare for a trip in advance. In addition, travellers will be able to see on the map where they would prefer to spend time before their flight,” says Indrė Baltrušaitienė, the Head of Communication and Marketing Division of Lithuanian Airports.
According to her, airports all over the world seek to help passengers to find their bearings and to get to the desired location as soon as possible, so the transfer of internal layouts to virtual space is a necessary step towards adjusting to the changing habits of passengers and their increasing needs. However, this new feature is not yet available everywhere. For example, visitors to the airports in the neighbouring Riga, Minsk or Warsaw do not have this opportunity yet.
Currently every person via the web mapping service made by Google may study the map of the interior of Vilnius Airport, discover the layout of arrival and departure areas, the names of shops and eating areas as well as their exact locations. Simpler navigation in Vilnius Airport will reduce travel-related stress and will make waiting for flights without unnecessary anxiety possible.
