Passengers, having air tickets for the cancelled flights should contact ticket sales agency. If passengers purchased the ticket from the travel agency, they should contact them. If tickets have been purchased on Air Lituanica website, they should fill refund form on Air Lituanica website or send claim by email This email address is being protected from spambots. You need JavaScript enabled to view it.. Passengers whose tickets were paid by credit card with purchases insurance, can claim the bank for a refund.
We would like to remind that airline Air Lituanica ceased its operations from mid-day of May 22, Friday. Airline management, acting responsibly and seeing risk not to fulfill commitments for the passengers, are stopping all regular flights and will put all the efforts so that the travelers would be affected as less as possible. The solution for some passengers was already found. Air Lituanica has agreed with Air Baltic - Latvian airline and passengers' carriage is guaranteed within the next 14 days.