"Booking.com is planning to open its ninth customer service call center in Europe - its seventeenth worldwide - in Vilnius in April 2018," Holly Kenyon, senior global communications manager at Booking.com, told in a comment.
Kenyon said that the Vilnius center will hire 200 people by the end of 2018, with the number planned to be increased to 900 within four to five years.
"We are constantly looking for specific linguistic skill sets, for example Russian, German, Polish, English and of course Lithuanian," the manager said.
"Vilnius is quickly establishing itself as an important regional capital where we can recruit the right talent for our business and continue growing our employee base throughout the region. As such, it was the perfect spot to open our first customer call center in the Baltics," she added.
Booking.com this week registered a company named Booking.com Customer Service Center (Lithuania) with the Center of Registers. It is headed by James Waters, global director of customer service at Booking.com, and has an authorized capital of 6 million euros.
